Online privacy in public places: How do location, terms and conditions and VPN influence disclosure?

Maria D. Molina, S. Shyam Sundar, Andrew Gambino

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

6 Scopus citations

Abstract

Do we disclose more information online when we access Wi-Fi from home compared to the University, or an Airbnb rental, or a coffee shop? Does it matter if we are shown terms and conditions (T&C) before getting online? Will signing into a virtual private network (VPN) affect our disclosure? We conducted an experiment (N = 276) to find out. Our results suggest that while VPN promotes disclosure of personal information and unethical behaviors in an Airbnb network, the provision of T&C inhibits this disclosure. Conversely, in a University network, provision of terms and conditions encourages disclosure of unethical behavior, but the presence of VPN cue inhibits it. Further, a user's belief in the publicness heuristic (public networks are risky) dictate how much users reveal in various locations based on their perceptions of relative security of accessing Wi-Fi from those locations.

Original languageEnglish
Title of host publicationCHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450359719
DOIs
StatePublished - 2 May 2019
Externally publishedYes
Event2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019 - Glasgow, United Kingdom
Duration: 4 May 20199 May 2019

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019
Country/TerritoryUnited Kingdom
CityGlasgow
Period4/05/199/05/19

Keywords

  • Location
  • Privacy
  • Publicness Heuristic
  • Terms and conditions
  • VPN

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