Learning before and during the COVID-19 outbreak: a comparative analysis of crisis learning in South Korea and the US

Seulki Lee, Jungwon Yeo, Chongmin Na

Research output: Contribution to journalArticlepeer-review

24 Scopus citations

Abstract

Learning is imperative in government responses to crises like the COVID-19 pandemic. This study examines the South Korean and United States governments’ responses to COVID-19 from a comparative perspective. The analysis focuses on crisis learning conducted before and during the COVID-19 outbreak, using the conceptual categories of intercrisis/intracrisis learning and single-/double-loop learning. The findings suggest that double-loop, intercrisis learning allows for more effective crisis management by (re)developing a common operating framework. The efficacy of learning is enhanced when double-loop learning is followed by single-loop learning that embeds new structures and operational procedures. The findings also suggest that intercrisis learning facilitates intracrisis learning and that political support is critical for inducing crisis learning. The paper concludes with theoretical and practical implications for crisis learning.

Original languageEnglish
Pages (from-to)243-260
Number of pages18
JournalInternational Review of Public Administration
Volume25
Issue number4
DOIs
StatePublished - 2020
Externally publishedYes

Keywords

  • comparative analysis
  • COVID-19
  • Crisis learning
  • organizational learning
  • pandemic

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