Is the Door-in-the-Face a Concession?

Thomas Feeley, Ashley E. Fico, Allison Zorzie Shaw, Seyoung Lee, Darrin J. Griffin

Research output: Contribution to journalArticlepeer-review

7 Scopus citations

Abstract

The Door-in-the-Face (DITF) sequential message strategy was investigated in a three-study analysis of existing experimental findings. The current study predicted there would be a positive relationship between concession size and compliance rates in DITF studies. Study 1 included 25 comparisons where size of concession was quantifiable as measured by percentage reduction from initial to target request in the DITF condition. Study 2 data relied on a panel of undergraduate students to provide an index of concession size in 12 additional observations. A third study validated the panel procedure of rating concession size and also provided 9 additional independent observations from the pool of published studies on DITF. Results from each study indicated a positive relationship between concession size and effect size (r = 0.35, 0.55, 0.68, respectively). Study findings provide support for reciprocal concessions explanation for DITF effects.

Original languageEnglish
Pages (from-to)97-123
Number of pages27
JournalCommunication Quarterly
Volume65
Issue number1
DOIs
StatePublished - 1 Jan 2017
Externally publishedYes

Keywords

  • Communication Theory
  • Compliance
  • Social Cognition
  • Social Influence

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