Government 2.0 collects the wisdom of crowds

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

An emerging trend is noteworthy that government agencies tap on citizens' innovative ideas. Government 2.0 - governmental adoption of Web 2.0 technologies - enables and empowers citizens to participate in various functions and processes of government such as service provision, information production, and policy making. Government 2.0 is a tool for government to collect the wisdom of crowds, which helps improve service, information, and policy. Crowdsourcing is not only for businesses but is now being implemented in the public sector. Currently government agencies chiefly use four strategies for crowdsourcing: contest, wiki, social networking, and social voting. This paper takes a close look at how government agencies utilize those strategies.

Original languageEnglish
Title of host publicationSocial Informatics - Third International Conference, SocInfo 2011, Proceedings
Pages51-58
Number of pages8
DOIs
StatePublished - 2011
Externally publishedYes
Event3rd International Conference on Social Informatics, SocInfo 2011 - Singapore, Singapore
Duration: 6 Oct 20118 Oct 2011

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume6984 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference3rd International Conference on Social Informatics, SocInfo 2011
Country/TerritorySingapore
CitySingapore
Period6/10/118/10/11

Keywords

  • Crowdsourcing
  • Government 2.0
  • Web 2.0
  • Wisdom of crowds

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