Exploring cross-cultural value structures with smartphones

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Abstract

Smartphone users in the U.S. and Korea were cross-surveyed to determine country-specific differences in product value perceptions. Usability factors and aesthetic values were combined using the theory of reasoned action (TRA). The strengths of the model's relationships are discussed. The models were analyzed cross-nationally to explore differences in the compositions of technology adoption motives in the two countries. Although the results illustrate the importance of both usability and aesthetic values, the two countries show different value preferences as well as intention and adoption patterns. The results of this study suggest practical implications for employing cross-cultural strategies in the global marketing of smartphones as well as theoretical implications for cross-country studies, which are recommended accordingly.

Original languageEnglish
Pages (from-to)67-93
Number of pages27
JournalJournal of Global Information Management
Volume20
Issue number2
DOIs
StatePublished - Apr 2012

Keywords

  • Adoption
  • Cross-Cultural HCI
  • Moderating Effects
  • Smartphones
  • Theory of reasoned action (TRA)

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