Explaining a virtual worker’s job performance: The role of psychological distance

Ayoung Suh; Christian Wagner

doi:10.1007/978-3-319-39952-2_24

Explaining a virtual worker’s job performance: The role of psychological distance

Ayoung Suh
, Christian Wagner

City University of Hong Kong

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Scopus citations

Abstract

Despite the shift in scholarly and managerial attention from the effects of objective distance to psychological distance between team members, the questions of how virtual worker psychological distance is formed and how it can be measured have not been fully answered. In search of answers, this study develops and tests a model that examines the antecedents and the consequence of psychological distance, drawing on construal level theory. The results reveal that psychological distance is a multi-dimensional construct consisting of responsiveness, subjective proximity, and accessibility. The results also demonstrate that the different dimensions of objective distance increase psychological distance in a nonlinear fashion; interaction between different dimensions of objective distance produces greater psychological distance than does their combination. Our findings contribute to the IS literature by conceptualizing psychological distance, showing that it can be directly modeled, and highlighting that it should be carefully managed to improve virtual workers’ job performance.

Original language	English
Title of host publication	Foundations of Augmented Cognition
Subtitle of host publication	Neuroergonomics and Operational Neuroscience - 10th International Conference, AC 2016 and Held as Part of HCI International 2016, Proceedings
Editors	Dylan D. Schmorrow, Cali M. Fidopiastis
Publisher	Springer Verlag
Pages	241-252
Number of pages	12
ISBN (Print)	9783319399515
DOIs	https://doi.org/10.1007/978-3-319-39952-2_24
State	Published - 2016
Externally published	Yes
Event	10th International Conference on Foundations of Augmented Cognition: Neuroergonomics and Operational Neuroscience, AC 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016 - Toronto, Canada Duration: 17 Jul 2016 → 22 Jul 2016

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	9744
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	10th International Conference on Foundations of Augmented Cognition: Neuroergonomics and Operational Neuroscience, AC 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016
Country/Territory	Canada
City	Toronto
Period	17/07/16 → 22/07/16

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 4 Quality Education

Keywords

Construal level theory
Job performance
Objective distance
Psychological distance
Virtual work

Access to Document

10.1007/978-3-319-39952-2_24

Cite this

Suh, A., & Wagner, C. (2016). Explaining a virtual worker’s job performance: The role of psychological distance. In D. D. Schmorrow, & C. M. Fidopiastis (Eds.), Foundations of Augmented Cognition: Neuroergonomics and Operational Neuroscience - 10th International Conference, AC 2016 and Held as Part of HCI International 2016, Proceedings (pp. 241-252). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9744). Springer Verlag. https://doi.org/10.1007/978-3-319-39952-2_24

Suh, Ayoung ; Wagner, Christian. / Explaining a virtual worker’s job performance : The role of psychological distance. Foundations of Augmented Cognition: Neuroergonomics and Operational Neuroscience - 10th International Conference, AC 2016 and Held as Part of HCI International 2016, Proceedings. editor / Dylan D. Schmorrow ; Cali M. Fidopiastis. Springer Verlag, 2016. pp. 241-252 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "Explaining a virtual worker{\textquoteright}s job performance: The role of psychological distance",

abstract = "Despite the shift in scholarly and managerial attention from the effects of objective distance to psychological distance between team members, the questions of how virtual worker psychological distance is formed and how it can be measured have not been fully answered. In search of answers, this study develops and tests a model that examines the antecedents and the consequence of psychological distance, drawing on construal level theory. The results reveal that psychological distance is a multi-dimensional construct consisting of responsiveness, subjective proximity, and accessibility. The results also demonstrate that the different dimensions of objective distance increase psychological distance in a nonlinear fashion; interaction between different dimensions of objective distance produces greater psychological distance than does their combination. Our findings contribute to the IS literature by conceptualizing psychological distance, showing that it can be directly modeled, and highlighting that it should be carefully managed to improve virtual workers{\textquoteright} job performance.",

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language = "English",

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Suh, A & Wagner, C 2016, Explaining a virtual worker’s job performance: The role of psychological distance. in DD Schmorrow & CM Fidopiastis (eds), Foundations of Augmented Cognition: Neuroergonomics and Operational Neuroscience - 10th International Conference, AC 2016 and Held as Part of HCI International 2016, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 9744, Springer Verlag, pp. 241-252, 10th International Conference on Foundations of Augmented Cognition: Neuroergonomics and Operational Neuroscience, AC 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016, Toronto, Canada, 17/07/16. https://doi.org/10.1007/978-3-319-39952-2_24

Explaining a virtual worker’s job performance: The role of psychological distance. / Suh, Ayoung; Wagner, Christian.
Foundations of Augmented Cognition: Neuroergonomics and Operational Neuroscience - 10th International Conference, AC 2016 and Held as Part of HCI International 2016, Proceedings. ed. / Dylan D. Schmorrow; Cali M. Fidopiastis. Springer Verlag, 2016. p. 241-252 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9744).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Explaining a virtual worker’s job performance

T2 - 10th International Conference on Foundations of Augmented Cognition: Neuroergonomics and Operational Neuroscience, AC 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016

AU - Suh, Ayoung

AU - Wagner, Christian

N1 - Publisher Copyright: © Springer International Publishing Switzerland 2016.

PY - 2016

Y1 - 2016

N2 - Despite the shift in scholarly and managerial attention from the effects of objective distance to psychological distance between team members, the questions of how virtual worker psychological distance is formed and how it can be measured have not been fully answered. In search of answers, this study develops and tests a model that examines the antecedents and the consequence of psychological distance, drawing on construal level theory. The results reveal that psychological distance is a multi-dimensional construct consisting of responsiveness, subjective proximity, and accessibility. The results also demonstrate that the different dimensions of objective distance increase psychological distance in a nonlinear fashion; interaction between different dimensions of objective distance produces greater psychological distance than does their combination. Our findings contribute to the IS literature by conceptualizing psychological distance, showing that it can be directly modeled, and highlighting that it should be carefully managed to improve virtual workers’ job performance.

AB - Despite the shift in scholarly and managerial attention from the effects of objective distance to psychological distance between team members, the questions of how virtual worker psychological distance is formed and how it can be measured have not been fully answered. In search of answers, this study develops and tests a model that examines the antecedents and the consequence of psychological distance, drawing on construal level theory. The results reveal that psychological distance is a multi-dimensional construct consisting of responsiveness, subjective proximity, and accessibility. The results also demonstrate that the different dimensions of objective distance increase psychological distance in a nonlinear fashion; interaction between different dimensions of objective distance produces greater psychological distance than does their combination. Our findings contribute to the IS literature by conceptualizing psychological distance, showing that it can be directly modeled, and highlighting that it should be carefully managed to improve virtual workers’ job performance.

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ER -

Suh A, Wagner C. Explaining a virtual worker’s job performance: The role of psychological distance. In Schmorrow DD, Fidopiastis CM, editors, Foundations of Augmented Cognition: Neuroergonomics and Operational Neuroscience - 10th International Conference, AC 2016 and Held as Part of HCI International 2016, Proceedings. Springer Verlag. 2016. p. 241-252. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-39952-2_24

Explaining a virtual worker’s job performance: The role of psychological distance

Abstract

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UN SDGs

Keywords

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