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Design support tools for product-service systems

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Abstract

This paper discusses design support tools for product-service systems (PSS). During PSS design process comprising six phases such as requirement identification and value targeting, stakeholder activity design, PSS function modelling, function-activity mapping and PSS concept generation, PSS concept detailing and PSS concept prototyping, various design methods are used and many associated design information should be properly handled. Therefore, in this paper, the design support tools such as PSS DesignScape, life-cycle step modelling, stakeholder modelling, requirement modelling, PSS scenario generation, activity modelling, PSS function modelling, modified service blueprint and PSS representation are described. Sample case study is also conducted to demonstrate the effectiveness of developed design support tools for PSS.

Original languageEnglish
Title of host publicationICED 11 - 18th International Conference on Engineering Design - Impacting Society Through Engineering Design
Pages288-298
Number of pages11
StatePublished - 2011
Event18th International Conference on Engineering Design, ICED 11 - Copenhagen, Denmark
Duration: 15 Aug 201118 Aug 2011

Publication series

NameICED 11 - 18th International Conference on Engineering Design - Impacting Society Through Engineering Design
Volume1

Conference

Conference18th International Conference on Engineering Design, ICED 11
Country/TerritoryDenmark
CityCopenhagen
Period15/08/1118/08/11

Keywords

  • Activity modelling tool
  • Product-service systems (PSS)
  • PSS design process
  • PSS design support tools
  • PSS designscape
  • PSS function-based design tool
  • PSS modified service blueprint tool

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