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A sample selection model of consumer adoption of computer banking

  • University of Tennessee

Research output: Contribution to journalReview articlepeer-review

Abstract

We develop a bivariate probit selection model of consumer access and adoption that accounts for the cross equation correlations of the errors. The Survey of Consumers, collected by the University of Michigan, is the database used to estimate the model. We find a significant cross equation correlation between consumers' perceived access and their use of computer banking. Based on our results, the bivariate selection model provides asymptotically more efficient estimates than does a single equation model because the bivariate selection model accounts for the sample selection bias associated with access. In addition, the bivariate selection model has a higher percentage of correctly predicted adopters than does the corresponding single equation (univariate) model.

Original languageEnglish
Pages (from-to)263-275
Number of pages13
JournalJournal of Financial Services Research
Volume26
Issue number3
DOIs
StatePublished - Dec 2004
Externally publishedYes

Keywords

  • bivariate probit selection model
  • computer banking
  • consumer adoption/acceptance
  • Sample selection bias

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