PhD in Information Systems, University of Texas at Austin, 2011
MSc in Human Computer Interaction, University of Michigan at Ann Arbor, 2005
BSc in Electronic Engineering, Yonsei University, 2001

Associate Professor, Sungkyunkwan University (SKKU), 2020. 03 - present
Associate Professor, Hankuk University of Foreign Studies (HUFS), 2018. 09 – 2020.02
Assistant Professor, Hong Kong University of Science and Technology (HKUST), 2011. 08 – 2018.08
CRM Consultant, IBM Business Consulting Services, 2001.1 – 2002.6

Associate Professor, Sungkyunkwan University (SKKU), 2020. 03 - present
Associate Professor, Hankuk University of Foreign Studies (HUFS), 2018. 09 – 2020.02
Assistant Professor, Hong Kong University of Science and Technology (HKUST), 2011. 08 – 2018.08
CRM Consultant, IBM Business Consulting Services, 2002.1 – 2003.6

SKKU Teaching Award, SungKyunKwan University 2023
Teaching Excellence Award, SKK Business School, SungKyunKwan University, 2023, 2022, 2021
KIMS Fall Conference, Best Paper Runner-Up Award, 2022
Best Paper Award of APJIS 2019
Post-ICIS KrAIS Workshop Best Paper Award 2014, “External Bridging and Internal Bonding: Unlocking the Generative Resources of Member Time and Attention Spent in Online Communities” (with Sirkka Jarvenpaa and Bin Gu)
Dean’s Recognition of Excellent Teaching Performance, HKUST Business School, 2011, 2012, 2013, 2014, 2015, 2016, 2017
University Common Core Course Excellent Award Winner, HKUST, 2013 - A university-wide teaching award
The Franklin Prize for Teaching Excellence Award Winner, HKUST Business School, 2013 - A business school-wide teaching award
The Franklin Prize for Teaching Excellence Finalist, HKUST Business School, 2012
Journal of Strategic Information Systems (JSIS) Reviewer of the Year Award, 2009